The Chartered Insurance Institute (CII) Group has today (Friday 1 May) announced the appointment of two new Executive Directors, further strengthening its leadership team. Ben Turner has been appointed Executive Director, Member Engagement, joining with immediate effect, and Will Holt will join as Executive Director, Learning, from 3 August.
These senior appointments mark an important step forward for the CII Group as it continues to enhance the value it delivers to members. The role of Executive Director, Member Engagement and Learning was previously held by Gill White, who retired from the CII at the end of 2025.
Ben Turner has been promoted from his previous role as Director of Engagement Strategy. He is a membership professional and a firm advocate for institutes and their societal benefit. Over the past 15 years, he has held senior leadership roles within professional bodies, managing operations ranging from 5,000 members to 125,000 members, across a range of sectors including IT, Sales & Marketing.
Will Holt has a strong track record in business transformation and professional development. He will join the CII from his current role as Managing Director of Education and Training at the Institute of Chartered Accountants in England and Wales (ICAEW). He previously held positions of Director of Entrepreneurship and New Revenues and Dean of Pearson Business School, at Pearson College, London.
Matthew Hill, CII Chief Executive, said: “I am delighted to welcome Ben and Will to the CII Group Executive team. Their experience across member engagement and learning will be instrumental as we develop our offering for our members and the wider profession. I look forward to working alongside them both.”
Carla Brown, President of the PFS, said: “Ben and Will’s appointments reflect the CII Group’s continued commitment to supporting members at every stage of their professional journey. Strengthening both member engagement and learning is a vital aspect of ensuring we provide relevant, high-quality support to our members.”
Ben Turner said: "I’m delighted to be joining the CII’s Executive Leadership team at such an exciting moment for the organisation. The opportunity ahead of us is significant, with real potential to grow our membership and further strengthen the value we bring to the profession. I’m excited about what we can accomplish together for our members and society."
Will Holt said: "I am thrilled to be joining the CII, an organisation with clear purpose and ambition. I’m particularly excited about developing the Group’s global learning proposition for current and future members.”